Terms & Conditions

MyHome Specialist (M) Sdn Bhd
[200701010262] (768265-D)

Last Updated: October 2026

Welcome to **MyHome Specialist (M) Sdn Bhd**.

By accessing and using **www.polyurea.my** (“Website”), you acknowledge that you have read, understood and agreed to these Terms & Conditions.

1. Use of This Website

The information provided on this Website is intended to introduce our company, services, waterproofing systems, protective coating solutions, completed projects and related technical information.

You may use this Website for lawful, personal and non-commercial purposes.

You must not:

1. Copy, reproduce or republish Website content for commercial purposes without our written permission;
2. Modify, distribute or commercially exploit photographs, videos, graphics, technical information or other materials belonging to MyHome Specialist;
3. Attempt to gain unauthorised access to the Website, server or associated systems;
4. Use the Website in any manner that may damage, disable or interfere with its operation; or
5. Misrepresent any content from this Website as your own.

All rights not expressly granted are reserved by MyHome Specialist (M) Sdn Bhd.

2. Website Information

We make reasonable efforts to ensure that information published on this Website is accurate and up to date.

However, information relating to waterproofing systems, polyurea applications, products, specifications, colours, application methods, performance characteristics and construction methods is provided for general information only.

Such information should not be treated as a final technical recommendation for a particular property or project.

Actual site conditions may differ substantially from photographs, drawings, descriptions or information provided to us remotely.

3. Technical Recommendations & Site Conditions

Every waterproofing project is different.

The appropriate waterproofing or protective system may depend on factors including:

– Existing substrate condition;
– Moisture condition;
– Existing waterproofing system;
– Cracks and structural movement;
– Drainage and water flow;
– Surface preparation requirements;
– Accessibility;
– Environmental exposure;
– Intended use of the area; and
– Other actual site conditions.

Where necessary, a site inspection and further assessment will be required before we provide a final recommendation.

Recommendations made based solely on photographs, videos, telephone conversations, WhatsApp messages, emails or Website enquiries should be considered preliminary until the actual site condition has been assessed.

4. Quotations & Pricing

Any prices, estimated costs, promotional rates or price ranges displayed on this Website are for general reference only unless expressly stated otherwise.

The final price and scope of work will be based on an official quotation issued by MyHome Specialist (M) Sdn Bhd.

Pricing may vary according to actual measurements, site conditions, accessibility, surface preparation, repair requirements, material selection and the final agreed scope of work.

Submitting an enquiry or requesting a quotation through this Website does not constitute acceptance of a contract.

5. Waterproofing Performance

Waterproofing performance depends on several factors beyond the waterproofing material itself, including substrate condition, workmanship, structural movement, drainage, existing construction and subsequent works carried out at the property.

Unless specifically included within our agreed scope of work, our waterproofing systems are not intended to rectify structural defects, defective plumbing, drainage problems or other building defects unrelated to the waterproofing works.

The performance and suitability of a particular system will therefore be subject to the actual project conditions and agreed specifications.

6. Warranty Information

References on this Website to warranties or expected system performance are general information only.

The actual warranty applicable to a project will be determined by the official quotation, contract, warranty certificate or other written documentation issued for that particular project.

Warranty periods and coverage may differ depending on the system, material, application area and project requirements.

Any alteration, drilling, hacking, cutting, penetration, renovation or damage to the completed waterproofing system by third parties may affect the applicable warranty.

The specific warranty terms issued for the project will take precedence over general information published on this Website.

7. Product & Manufacturer Information

Our Website may refer to products, systems, manufacturers, technical data, test results and performance characteristics supplied by third-party manufacturers.

Product specifications, colours, formulations, technical data and availability may be changed by manufacturers without prior notice.

Product names, trademarks and logos belonging to third parties remain the property of their respective owners.

References to third-party products or manufacturers do not imply ownership of those brands by MyHome Specialist (M) Sdn Bhd.

8. Project Photographs & Results

Photographs, videos, case studies and completed projects displayed on this Website are provided to demonstrate our previous experience, workmanship and application methods.

Every building and project has different conditions. Previous project results should therefore not be interpreted as a guarantee that identical results will be achieved in every situation.

Project photographs and videos belonging to MyHome Specialist may not be copied or used commercially without our prior written permission.

9. Intellectual Property

Unless otherwise stated, the Website and its original content, including:

– Text and written content;
– Photographs and videos;
– Project photographs;
– Graphics and illustrations;
– Website design elements;
– Company branding and logos; and
– Marketing materials

are owned by, licensed to, or authorised for use by **MyHome Specialist (M) Sdn Bhd**.

No material from this Website may be copied, reproduced, republished, distributed, modified or commercially exploited without prior written permission, except where permitted by applicable law.

10. Accuracy of Materials

While reasonable care is taken when preparing Website content, materials may occasionally contain technical, typographical, photographic or other errors.

We do not guarantee that every piece of information on the Website will always be complete, accurate or current.

MyHome Specialist (M) Sdn Bhd reserves the right to correct, modify, update or remove Website content at any time without prior notice.

11. Third-Party Links

This Website may contain links to third-party websites, manufacturers, suppliers, social media platforms, mapping services or other external services.

These links are provided for convenience and information.

MyHome Specialist (M) Sdn Bhd does not control and is not responsible for the content, security, availability or privacy practices of third-party websites.

Access to third-party websites is subject to their respective terms and policies.

12. Limitation of Liability

To the extent permitted by applicable Malaysian law, MyHome Specialist (M) Sdn Bhd shall not be responsible for loss or damage arising solely from reliance on general information published on this Website without obtaining appropriate project-specific assessment or written confirmation from us.

Nothing contained in these Terms & Conditions is intended to exclude, restrict or modify any right or liability that cannot lawfully be excluded, restricted or modified under Malaysian law.

13. Personal Information & Privacy

When you contact us through this Website, you may provide information such as your name, contact number, email address, property information, site address, photographs or project details.

Such information may be used to respond to enquiries, arrange site inspections, prepare quotations, provide services and communicate regarding your project.

Personal information will be handled in accordance with applicable Malaysian data protection requirements and our **Privacy Policy**.

14. Changes to These Terms

MyHome Specialist (M) Sdn Bhd reserves the right to amend or update these Terms & Conditions from time to time.

Any updated version will become effective when published on this Website unless otherwise stated.

Your continued use of the Website following an update constitutes acceptance of the revised Terms & Conditions.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the **laws of Malaysia**.

Any dispute arising in connection with the use of this Website shall be subject to the jurisdiction of the courts of Malaysia.

16. Contact Us

For questions regarding these Terms & Conditions, our services or the information contained on this Website, please contact:

**MyHome Specialist (M) Sdn Bhd**
**Website: www.polyurea.my**

Please refer to the Contact Us section of **www.polyurea.my** for our latest contact information.